See what our customers are saying
CUSTOMER TESTIMONIALS AND REVIEWS
At Macco's Floor Covering Center, nothing is more important than the trust and satisfaction of the homeowners we serve. We're a family business that has delivered superior service and consistent results for thousands of happy, satisfied customers throughout the Green Bay, Wisconsin area.
We invite you to read some of our customer testimonials that we’ve received.
Arrived On-time and Were Meticulous
We contracted with Macco's to do the tile work on our bathroom remodel. We were lucky enough to have Ken & Caleb work on this project. They arrived every day on time, worked conscientiously throughout the day and were meticulous with their work & cleanup. One day it was raining, so they moved the wet saw into our screened porch after carefully protecting our floor and glass French doors. They were a pleasure to have in our home for the 4 days that it took to complete the project. At one point, the niche was not lining up like Ken wanted it t, so he removed it and made the adjustment so that the grout line ended at the top of the niche. It is what we would have wanted but didn't have to ask since it mattered to him. Ken & Caleb make a great team as we witnessed Caleb anticipating Ken's needs even before he said anything! Too often people only write to complain so we wanted to commend Macco's and your employees Ken & Caleb on a beautiful tile project.
Jim & Karen of Fish Creek
Professional Wonderful Workmanship
I just finished putting the house back “in place” and wanted to let you know how truly ecstatic I am with so many things:
- They look beautiful, no gorgeous!
- Dale and his crew- extremely professional-wonderful workmanship with attention to detail!
- You- Attention in service, follow-up, knowledge, suggestions also great
I’m truly appreciative and I hope your employer is as much with you! You are truly an “asset” to their business. Will again come to you in the near future and speak “praise” of your work. Thank you again!
Lori of Wausau
Breath of Fresh Air to Work With
Just a note to say thank you for all of the hard work from our flooring install guys…You really went above and beyond the call when you ran into issues with our 50+ year old mud room floor. Your attitude was, “That’s ok…it’s part of the job.” I am here to tell you that after doing fifteen years of renovation at our home, we have come across a lot of contractors, and it was a breath of fresh air to work with guys like yourselves. Your “no-worries and can-do attitude” should not go unnoticed. You are rare and appreciated. Thanks again for all of your hard work while you were at our home.
Vicki and Greg of Green Bay
Commitment to Customer Service
Our project started with the selection of the type of flooring that was best for our needs. Brenda at Macco’s Flooring freely shared her experience with the various types of flooring material. Brenda listened and helped us identify what was right for us. She then went to work to get us the best prices possible. We think that her commitment to us shows in the quality of the carpet, ceramic tile, and laminate flooring she helped us select. Finally, Macco’s installation was done right the first time. We’re very please to recommend Macco’s Floor Covering Center to anyone wanting to build or redecorate.
Eric and Linda from Sturgeon Bay
Professionalism and A Job Well Done
Jerry & Team: We just wanted to write a note to share our gratitude to you and the Macco’s Team. From start to finish, we have felt strongly that you were great to work with and made our construction process as smooth as possible. If every aspect of construction was as enjoyable as the experience we had with you, everyone would want to build. Please do not hesitate to use us as a reference and we have definitely been telling everyone about our positive experience! Thanks again for your professionalism and a job well done!
Bruce and Tracy of Appleton
Long-lasting Positive Impression
We just wanted to take a minute and brag on your two employees, Ashlee and Curt. Several weeks ago we came into your store and it took Ashlee approximately two seconds to listen to us about the type of floor covering we were wanting and to assist us in finding it. Her listening skills are something to be proud of! She then introduced us to Curt who in turn reacted the same way Ashlee did! Now this is quite important to us as we had been to one of your competitor’s store where we had a very poor experience. I.E. the sales lady stated, “I will come out and measure your house and I will also tell you if you are making any serious decorating mistakes!” This totally turned us off and walked out of the store knowing regardless of the price she came in, we would not utilize her services. Ironically enough, her estimate was $800 less than Macco’s. However, you already know that we chose to stay with Macco’s due to the high degree of professionalism that was exhibited by your two employees, Curt and Ashlee. Our experience with the flooring installation was great! Curt delivered on all promises. In fact, when he came to inspect the job, he brought me a lovely flower (which I have now potted for indoors) and bought us a couple of drinks each! Ashlee and Curt are great assets to your business. They are not only professional, but a lady and a gentleman which is so hard to come by in this day and age. Customer service from them was top notch! Thank you for having two fantastic representatives in your store. They are responsible for a great impression of Wisconsin. (We just moved here from Missouri). Thanks again!
Bill and Roberta of Wausau
Professionalism, Creativity and Diligence
The daunting task of building a new home is made easier when you discover people who serve their clients with excellence. Paula is such a person. Her professionalism, creativity and diligence made it a joy to work with her. Paula knows tile and style.
Susan of Wausau
Friendly, Helpful and Courteous
We recently had carpet installed in the consultation and office area of our photography business. I was very pleased from the moment I stopped at the store to the final installation of the carpet, which I love. The staff was friendly, helpful, courteous and followed up with a phone call after the installation. I had looked at the very same carpet at another store in the area and Macco’s won hands down for customer service. Thanks Macco’s for a job well done!
Excellent to Work With
Hi Harvey, we wanted to let you know that we are very satisfied with your products and your service. From the beginning when we were making selections of the hard wood flooring and carpets through to the completed installation we were satisfied. Your knowledge of what to use over our in-floor radiant heating was especially valuable. Both the crew for the wood flooring and carpeting were excellent to work with, doing a professional job and finishing on schedule.
Hans and Joan
Very Enjoyable Selection Process
Sue - Thank you so much for all of your time, insight and most of all patience while we were selecting our products. We are so happy with the floors, carper and tiles and look forward to a long time to enjoy them. You made the process very enjoyable.
Scott and Katy of Green Bay
Going Beyond the Call of Duty
Scott and Sue - I want to thank both of you for all your help with our new house. The carpet isn’t even in yet, but already the house looks better than I imagined! The tile isn’t too orange, and it’s really nice to know you were there to reassure me at every turn. Thanks again- you went way beyond the call of duty! You guys are great! P.S. We did some bold paint colors and I kept hearing Sue in my head saying, “trust your instincts”. You’ll have to look sometime!
Kathy of Green Bay
Knowledgeable and Helpful
Sue - We appreciated the time you took with Merle and I on Saturday. I felt you were very knowledgeable and helpful in assisting us with our choices. You keyed into our likes and dislikes and helped us eliminate looking at unnecessary items. Thank you!
Merle and Angie of Green Bay
Delivering Excellent Customer Service
Long overdue note to you…I wanted you to know how truly grateful I am to have had the opportunity to meet and work with you and have your expertise to help me with my tile and carpet. Everything looks great! Your time and commitment spent with me was truly appreciated! I have no doubt that you truly play a huge role in what makes Macco’s so successful! I feel very fortunate to have had you work with me. The time you took to travel to my home and explain the maintenance of the floors was wonderful! That is a true example of excellent customer service. And…the best part ever was the wonderful wine! Thank you so much Sue!
Very Helpful, Wonderful Ideas
“Thank you” just isn’t enough for all of your help and wonderful ideas in putting our house together. You made the difference in our house being more than a beautiful new home. It truly is wonderful. The comments during the showcase and from our friends were full of praise about the colors, the bathrooms, the beautiful kitchen backsplash and how everything in the house flowed together. You really do know what you’re doing, and you do the job effortlessly! What a talent! Thank you so much for all of the time you put into this project and to me! We appreciate it all. Please enjoy an evening at Chives- one of our favorite restaurants. You certainly deserve it. Thank you again for everything.
Mary of Green Bay
Again, thank you so much for all your help and guidance in achieving the Victorian “look” we wanted for our home. Your impeccable taste was invaluable in choosing the right colors, textures, and designs to achieve and maintain that look. The results are beautiful…to be enjoyed throughout our lifetime. Also, please let Ken and Brandon know we are extremely pleased with their work and their professional and “respectful” attitude while they were in our home. Not only is this pair talented, but they kept their work area clean (much appreciated) and took extra precautions not to cause any damage to unfinished wood (very appreciated). Everyone we had contact with at Macco’s during our reconstruction project was helpful and professional. We WILL shop at Macco’s again for our future projects and be happy to “spread the word” of the quality service received from the Macco’s “team”.
Susan and Todd from Bonduel
Design Expertise, Quality Service
Sue - I do have to tell you that you "sealed" the deal for us. Had you not taken interest in our project I am sure we would have just added some kind of wood flooring to the new area. You showed us how to bring it all together and it is going to look great. You will be my first phone call when we decide to build!
Michelle from Green Bay
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At Macco's Floor Covering Center, we want to ensure that you're getting the highest quality flooring! See our Featured Brands and Manufacturers below!